User agreement

Please read our privacy policy, which also governs how you interact with TalktoCanada.

Electronic Communication

By using TalktoCanada’s services you will allow us to communicate with you via email, Skype or telephone. By using our services you consent to allowing us to correspond with you via the above means of communication.

License and Site Access

TalktoCanada Corp authorizes you to make a complete and fair use of the website and it’s content in a manner that will not infringe on copyright law or trademark issues. You are not allowed to make the site retrievable with web design programs or view its source code.

Copyright

All material presented on the website is copyright of TalktoCanada and will not be used in an unlawful manner so as to break the law or infringe on copyright or trademark laws. Where the content or images are not owned by TalktoCanada, it will be documented to who it belongs to and referenced to the current author or authors of such material. All software used on the TalktoCanada site is property of either TalktoCanada or its respective owner(s) and is protected by Canadian and international copyright laws.

English Sessions

You agree to be online and ready for your session at the agreed upon time. Before you have your lesson, TalktoCanada expects you to have Skype properly installed and functioning on your computer or a mobile device. It is also required and imperative that you have a headset. A webcam is optional. If the connection speed is slow, TalktoCanada may ask you to turn off your webcam in order to increase connection speed with the service (by ronke). Should you be having any technical difficulties with your computer or headset, it is expected that you give us a minimum of 24 hours notice.

Cancellation Policy

If you can not attend a scheduled class, you must give 24 hours notice prior to the scheduled class time. If you miss your class, cancel or change your class with less than 24 hours notice, you will be charged the full price for that class.

This policy is in place out of respect for our teachers and our students. Cancellations with less than 24 hours notice are difficult to fill. By giving last minute notice or no notice at all, you prevent another student from being able to schedule into that time slot.

Fees and Services

TalktoCanada deals in Canadian dollars and all financial transactions are in Canadian dollars unless stated otherwise. All fees for services to be rendered are considered due before the service(s) takes place unless otherwise noted. All individual or residential accounts, will be paid in full before any English session is to take place.

Privacy Issues

TalktoCanada does not sell your information to any third parties unless you expressly give us consent to do so. If you have a privacy complaint, please let us know as soon as possible or read our privacy policy to learn about more options. All information about your account or communications with us is stored in centrally located computers at our head office in Ottawa, Ontario, Canada. We take all necessary precautions in protection of your data that would be expected by an average person using technological programs and physical protections.