Posts Tagged ‘telephone’

Phone interviews aren’t meant to be scary!

Sunday, April 18th, 2010

Currently, being based outside of Canada – my preferred method of interviewing is via the Telephone.. or better yet via Skype.  In almost all of my jobs I have had phone interviews — I remember one interview in a common hallway at a workers residence that I was living at for a summer camp job — it was the crazyness of a Friday night happening in the background of my informal interview – and me – answering questions about my experiences — regardless of the lack of privacy and obvious chaos going on in the background I was offered the job – and it was probably one of the BEST jobs that I ever had.

Now I don’t think I aced the interview — but I do know that I was able to relate to the director and that connection — and the “real life interaction” is what got me the job — I’m sure of it.  Phone interviews are not meant to be scary — it seriously surprises me the amount of people that really do not know how to interact on the telephone — and especially in phone interviews.  I question if these people are the same in real life interviews too — and for their sake I hope not — because, there would be no hope for them in the business world if that were the case.

In interviews that end as quickly as they start obviously are not interviews that are successful ones.  The interviews that last a while are usually ones that end up with a job offer at the end.  I recommend that you ask questions, yes – even the dreaded “What is the rate of pay?” question, show me or whoever else you may interview with that you are interested in the job — don’t ask questions that have already been answered for you — that just doesn’t help your cause — it is OH so important to pay attention to detail…plus spend some time doing research about the position and company — Ask me about my own experience, my own thoughts and don’t be afraid — I don’t think I sound too scary on the phone — take a chance — ask what is on your mind.

Top 3 qualities that I look for in teachers who want to teach English online

Friday, January 22nd, 2010

When hiring teachers for TalktoCanada.com, I look for the obvious things (basic requirements such as being a Canadian, having some kind of teaching experience, knows something about technology and computers) but I also look for things that don’t show up on “paper”.

Coolness factor

Are you cool?  Do you have stories that will keep your students interested?  Is your personality one that is approachable and fun?  The coolness factor is one of the most important qualities that I look for in teachers.  I can tell a little bit from a resume (experiences outlined etc) but during the interview I am usually able to tell who is cool and has the perfect personality for this job.. and who just won’t make the cut.

Flexibility — can you touch your toes? (just kidding)

Flexibility in the sense of understanding that this is NOT a 9-5 job.  This is a job that sometimes requires you to work at “crazy hours” (in the middle of the night), or have classes that are spread out throughout the day… if you can work with that… then I can work with you!  Don’t ask to have 9-5 hours because it’s just not going to happen…so save us both the trouble and look somewhere else.

Open to learning (don’t worry no heavy textbooks involved)

But yes, some training and ongoing learning is involved with this job.  Every job needs some kind of training program that helps develop and fine tune your skills.  It takes a while to become a star online teacher — and it also takes quite a bit of training.

Selecting teachers is a REALLY difficult task — but I love talking with applicants and learning about their experiences and how they can apply them to online learning.  So far I have been quite successful, and have excellent teachers on board, that besides the general requirements meet these top 3 qualities and then some.

How TalktoCanada.com makes online English learning personal

Thursday, November 12th, 2009

Usually when you buy a product or service you have an idea in your head of what you want and aren’t 100% convinced or satisfied until you get exactly what you want.  This rings true not only for that new shirt that you bought, but as well as for online English learning.

TalktoCanada.com is a unique service in that it works with you in creating an educational plan that suits your needs and wants.  We don’t try to push you into a cookie cutter solution.  Each lesson varies and changes based on your needs, interests, and abilities. 

Many of my students have different needs each week, and our lessons vary from just chatting about their weekly activities, to current events to helping edit different documents.  Students like to be in control of what they are learning – so giving them achoices choice and lots of options is always very important.  It can’t just be black and white – we have to offer them a rainbow

So many of my students are surprised that I take that extra time to help them, and come up with lessons that are current and related to them or that I don’t mind if something changes all of a sudden. 

The key – as mentioned in previous blogs is to be flexible, and create an open dialogue with your students to ensure that they are happy with their learning and if anything is missing to let you know so that you can include it in your teaching.

The other method of how TalktoCanada.com makes your English learning personal is by assigning you the same teacher throughout your time with TalktoCanada.com.  I’ve had many individual students comment that they find it really beneficial to stay with the same teacher throughout their learning.  Some students continue taking English lessons for over a year – they include it into part of their weekly routine and just keep it up as they would any other extra curricular class.  There are so many benefits to sticking with the same teacher – apart from the obvious of not having to re introduce yourself each class – your assigned teacher knows what you need to work on, and is able to continuously work on those areas – eventually mastering them. 

TalktoCanada.com’s teachers are also really approachable, friendly people. We are helpful, and there for our students for whatever they need, whenever they need it.  It takes a special type of person to meet these demands and TalktoCanada.com teachers excel at it. 

Check out our testimonials page to see for yourself what our students have to say.

Working online from home… the HOT new trend

Thursday, November 12th, 2009

Working online from home is the hot new trend.  Everybody is doing it, and if you aren’t already doing it you want to do it.  There are many things that sound attractive about working from home.  No commute, no office politics or gossip, and being able for the most part to set your own hours.  Trendy work from home job

I’ve been teaching online from home for the past 2 years and don’t ever want to return to a traditional teaching environment.  Teaching English online has so many benefits that a traditional teaching job just can’t compete with.  However, having said that – teaching online is not as easy as just turning on your computer and rocking away.  There are a few things that you need to keep in mind to be successful in this up and coming industry and especially if you are looking to start working as an online English teacher.

  1. Teaching online does not mean less work – lesson planning prep, email contact with the students, organizing your week and your schedule takes time – excellent time management is a MUST for someone to be successful in online teaching.
  2. Professionalism is a must – sometimes it is easy to forget that although we may be teaching from our homes – professionalism needs to be maintained.  It is easy to forget that although all communication is via the internet – it doesn’t make it any less real.  Treating is as you would any other job is a must.
  3. Knowing that the 9 to 5 work hours do not apply – of course working 9-5pm from home would be ideal – but that is usually not the case.  Time zones are different – people’s schedules are different – and to teach online you need to give a little to get a little in return.
  4. Keeping up to date – your tools for teaching obviously need to be up to date and top of the line.  You cannot teach on a computer that takes ages to load up, nor use equipment that is less than the best.  Quality is the key to being successful. 
  5. Understanding that not everyone can do it – teaching online is not for everyone.  It’s not as easy as just setting up a website advertising your services. It’s hard, it takes time to get good and even after investing a lot of time and energy into – some teachers just don’t make the cut. Keeping ahead

There are many people that excel at this teaching from home concept – they understand that it is a competitive business – and take the necessary steps to ensure that they stay one step ahead of the competition.  It’s not easy to teach online – there are never any guarantees or security.  It’s hard – but it’s worth it!

Traditional VS Virtual Teaching – Which one is for me?

Thursday, November 5th, 2009

There are many differences between working in a traditional classroom and a virtual classroom.  Having ample experience in both — I believe the virtual classroom is by far the better option for English learners for many different reasons.  

I’ve found that students in traditional classrooms are sometimes shy when speaking a new language.  They easily get embarrassed, and because we are “Face to Face” sometimes they feel awkward and unsure of themselves.  Now, this is not to say that the traditional classroom is not beneficial to language learning, it’s just a different type of learning – and different dynamics are experienced.  Some students need to have a teacher present to show them what to do.  Some students are not comfortable with technology and get flustered with the online e-learning environment.  And some students simply cannot afford or don’t have access to the tools necessary to take advantage of e-learning.  I can’t imagine e-learning working in the some of the rural towns where I’ve taught English.  Internet access is limited at best with maybe a cyber café available “downtown” – but no real feasible access to e-learning opportunities.   

Now in comparison, as mentioned above – from my experiences – online learning delivers more results, but it is not for everyone.  Some of my students make English learning a part of their regular schedule – taking 1 or 2 classes a week – and arranging their schedule around that.  Other students are more of a “drop in” type learner who email me whenever they want a lesson.  The key is to be flexible.  Because I work from home – technically I am always available.  Many students prefer online learning to traditional learning because of the flexibility.  They want to be able to schedule a class whenever their schedule allows for it (usually our students are pretty busy people). 

Also, I find that teaching online although it is “real” it’s not “face to face real” so students can really open up to you, make mistakes without feeling silly, and give their 110% into everything.  You work with them directly and because with online learning you need to be more focused – you can really work on the areas that need the most attention. 
Online teacher = Flexibility

There is a lot of flexibility in learning online as well – I always have something prepared ahead of time… but a lot of the time we just start talking and not even look at what I had prepared.  Or there is “breaking news” that we can talk about à or even they have something that they want to do last minute (editing or practicing a presentation) and being online and connected allows for that flexibility.  I often use Google images to quickly show pictures of different things – as well as YouTube videos.  It’s such an advantage to have the internet at your fingertips as there is so much information available online that it’s a waste not to take advantage of it.  Of course along with being super flexible you also need to have really strong multitasking skills.  Sometimes I seriously feel like Gumby!    

A lot of my students are individuals who really just want to practice confidence building and learning how to casually speak with a native speaker.  I really enjoy just conversing about current events, thoughts, common idioms and expressions, opinions and feelings over the course of our classes.  ALL of my students whether they have been with me for over a year, or just under a month – have always demonstrated improvements in the areas that they focus on.

Not to mention, the friendships that develop over the course of a few classes.  Sometimes people just need someone to talk to, and as a teacher and a friend I’m there to listen to their rants (and correct their grammar and expressions) and work with real situations that they face instead of “by the book” things that may or may not happen in real life.

Now that I’ve experienced the results first hand – I think that all English learners – if they have the opportunity and resources – should take advantage of learning English online from native English speakers. 

There are just so many benefits that are available from online learning that a traditional classroom just can’t compete with.

The IDEAL Online English as a Second Language Teacher

Thursday, November 5th, 2009

Being the Programs Manager for TalktoCanada.com, I am always on the look out for that perfect teacher.  Unfortunately they are actually few and far between.  Working online isn’t an easy job… you can’t just “wing it” you are “on” for the entire time that you are teaching.  It takes energy, enthusiasm, and dedication to be successful in this field.  Plus the students need to be comfortable with you, and you need to be confident in your teaching.

Personality plays a HUGE role in online teaching.  It’s basically hit or miss.  If you have a great outgoing personality usually the students will love you.  If you are shy and quiet and not that exciting, well mostly likely the students will not be too impressed with you.  In an interview – usually within the first 2 minutes I can tell if you will be suitable for the job.  Do you give me one word answers? Or go into details and give examples and ask questions and not have awkward lulls in the conversation?

Some people think that because they don’t have direct teaching experience they are not qualified for the position.  Yes and no.  People who don’t have official teaching experience but have experience facilitating groups or tutoring individuals can also be considered for the position.  Just because someone spent a year teaching in Korea doesn’t necessarily make them more qualified.

On top of all of the regular “WOW” teacher qualities you also need to be quick with technology (no you don’t need to know the ins and outs of programming) but being comfortable with basic functions and picking things up quickly and without much guidance is essential.

I’m always looking for people who are flexible with their schedules.  Teaching online is not really a 9-5 type job.  Rather it’s an “all the time because we teach in different time zones” type job.  I understand that working in the middle of the night doesn’t appeal to everyone but our middle of the night is someone else’s morning – which is usually when corporate clients take their lessons.

Teachers who are demanding, complain about every minor detail, or just don’t work as a “team player” (yes, although we are all located in different areas – we are still a team) are not teachers who will succeed in this field.  Teaching online is a very independent thing and as an online teacher you need to be able to fix problems yourself, make decisions, and really facilitate your students learning.  Managers are always available for support – but ideally you should be able to manage things on your own.

Finally the ideal online teacher is someone who is really there for the students.  They love the job and give you positive updates about their students’ progress.  They understand that although it is online – it is no different from any other job – it is a REAL job, and treat it as such.

Being the ideal teacher is hard work… but the rewards definitely make it worthwhile!

What it’s really like to teach English online

Tuesday, October 20th, 2009

Whenever I tell people that my job is “Teaching English Online” – they look at me like I am some kind of crazy robot from the future.  Now, this may have to do with the fact that I live in a small South American town, and things like this are just catching on (Facebook has just started booming down here…to give you an idea of how “behind” we are).  Or the fact that Teaching English online really is a new concept that is quickly becoming the ideal choice for not only individual training but professional and corporate training as well.   I think if everyone knew truly how great it actually is to teach online, no one would enter a traditional classroom again.

Now, Teaching online – although done from home – is not a “pyjama party.”  It is a REAL job, with REAL responsibilities and commitments.  We may only be connected through a wire and machine, but it is no less real than if you were standing in front of your students and teaching them.  You need to be professional, and teach in an appropriate atmosphere that allows for concentration and clear communication.

Sometimes its hard to have such an “unpredictable” schedule – or being “available” 24h/day (depending on the time zone) – but these minor details are definitely made up with the fact that there is no wasted time commuting to and from work – I take a few steps into my office, close the door and start my day.

Another great advantage is the flexibility in lesson material.  Teaching online means that you have the internet at your fingertips!  Incorporating media, checking understanding, and finding interesting up to date things to discuss, makes teaching interesting for both the student and the teacher.  I love talking about current events, thoughts and opinions on different subjects, history and opinions.  It usually makes for a really interesting class.

Sharing cultures and learning about one another is also a major plus when teaching online.  I have been lucky enough to teach students from over 20 different countries, speaking a variety of languages.  I take advantage of these situations and learn about the different cultures, and ways of life.  I’m not sure if I’ll ever be able to travel the world – but Teaching Online is probably the next best thing.

When you work with a student over a period of time – you get to know one another – and essentially develop a strong student – teacher friendship.  Students are usually a lot more willing to open up and discuss their lives with you over VoIP than they would with a traditional classroom English teacher.  This really helps with their learning and improvement – feeling comfortable to really discuss anything and everything that comes to mind.

I feel really fortunate to have stumbled upon TalktoCanada.com’s website one rainy afternoon – and have been astounded by the amount of professional growth that both TTC and myself have experienced this past year.  I am optimistic for the future – and hope to never experience the 9-5 hours ever again. 

Improving your English is more than just meeting with an online teacher a couple times a week

Tuesday, October 20th, 2009

When you want to get really good at something, do you spend a few hours a week training and learning that subject? If you said yes, don’t read on but if you said no then read on. Learning any language be it English, French, Arabic, or Spanish all require a lot of time on your own without a teacher. For the 3 hours a week you might spend with a teacher, you might put in 10 hours outside of class time studying the materials, watching or listening to programs in the language that you are trying to learn.

Some students are able to learn quite a bit with just being with a teacher 3 times a week but those are the exceptions. If you are at a very basic level and have no prior English experience, a couple of lessons a week for a month or two could show significant improvement. On the other hand, once you are at a very advanced level, it is the finer issues of a language that a tutor can help you with. When it comes to the finer issues of a language, somebody probably won’t recognize that you learned 50 new idioms and how to apply them as much as a person who once had no knowledge of a language is now able to speak in a basic conversation. What I am saying is that generally languages are learned over a period of time with consistent work that becomes both a rewarding and a motivating factor for continuing to improve upon your 2nd language (or 3rd or 4th language if that is the case).

There are other ways to learn a language besides finding a suitable teacher and I recommend using them in conjunction with a teacher who can help you go over things that you do not understand or need further work with. Other ways include, foreign language newspapers and books, television shows, grammar books and software applications such as Rosetta Stone, tellmemore or even online applications such as Global English.

Can learning English online really improve your English? And if so can I do it in one week?

Monday, October 19th, 2009

Since I started with TalktoCanada.com in 2006 I have heard everything from students including can learning English online really improve your English and if so can I do it one week. To answer the questions above, I generally say, yes it’s possible to improve your English by meeting (often) with one of our online English tutors and no, you generally can’t do it one week. I think by now most people should know that learning English online isn’t a new miracle method of teaching but a new way of dispensing the same information and instruction that you would get anywhere else that wasn’t online. If by some chance we could improve your English drastically in one week, don’t expect us to charge the standard individual tutoring fee of $30/Hour for a lesson. One day, we may come up with the hidden secret just as the weight loss industry has done so here in Canada and we can charge $500/hour for a guaranteed increase in your level of English from intermediate to advanced.

TalktoCanada.com doesn’t promise miracles and learning online is just as good as learning offline so if you’re interested in trying out what we can offer sign up for a trial lesson today.