Privacy Policy

 

TalktoCanada.com values your privacy and our top priority is protecting your data and treating it in a professional manner. Please read this privacy policy in order to learn more about how we use and protect your information.

 

TalktoCanada.com follows 'Canada's Personal Information Protection and Electronics Document Act' of January 1, 2004. The privacy act outlines 10 key principles to follow as a businesses.

 

TalktoCanada.com, A division of MarcMedia is responsible for the protection of personal information and the fair handling of it at all times, throughout the organization and in dealings with third parties. Care in collecting, using and disclosing personal information is essential to continuing consumer confidence and good will with TalktoCanada.com.

 

The ten principles that TalktoCanada.com, A division of MarcMedia follows are listed below:

 

  1. Accountability
  2. Identifying Purposes
  3. Consent
  4. Limiting Collection
  5. Limiting use, disclosure and retention
  6. Accuracy
  7. Safeguards
  8. Openness
  9. Individual Access
  10. Provide Recourse

 

Accountability

As an organization, we comply with all ten principles of the Act.

 

All complaints are handled by our organization in a very serious and professional manner. If you have any complaints they can be directed to Marc Anderson who is responsible for the organizations compliance with the act. If you would like to bring up an issue with the Privacy Commissioner of Canada, it can be done by the following avenue :

 

Complaints

 

If you believe you have a complaint under the Privacy Act or PIPEDA, please submit it to us in writing at the following address:

 

112 Kent Street
Place de Ville
Tower B, 3rd Floor
Ottawa, Ontario
K1A 1H3

 

Please include your full contact details in your letter, including your name, address and the telephone number where you can be reached, and provide as much detail as possible about your complaint.

 

Note: The Office of the Privacy Commissioner does not process complaints via e-mail. Please submit your complaint by mail.

 

We protect all personal information held by MarcMedia and its divisions. When your information is transferred to a third party by MarcMedia, you understand that MarcMedia trusts and holds accountable its third parties to all expected privacy standards

 

To view our affiliates privacy policies please click on the company's links below which will take you to there privacy policy page.

 

Identifying the Purpose

 

MarcMedia collects information from clients in order to schedule lessons, answer questions and respond to inquires. All information that clients provide is necessary in carrying on day to day business activities. We do not collect any information which is not necessary but rather limit information from a client to the least amount possible. If we use your information for any thing other than what a reasonable person would expect under the circumstances, TalktoCanada.com a division of MarcMedia will ask for your expressed permission via email.

 

The purposes why we collect data:

 

  • Opening a free 30 minute trial account
  • Opening a paying account for online English lessons
  • Identifying customer preferences and comments
  • Establishing customer eligibility for special offers or discounts
  • To communicate with potential business partners, potential staff and interested third parties

 

Consent

 

TalktoCanada.com, a division of MarcMedia will do its very best in order to communicate to all individuals in a meaningful way of the purposes of collection, use or disclosure of personal data. We will obtain consent before or at the time of collection of your personal information, as well as when a new use is identified.

 

Our organization is required by law to obtain consent from a legal guardian or a person having power of attorney if the client/individual is a minor, seriously ill or mentally incapacitated.